In order to help you with your enquiry, we need to record details of your case. These details may contain personal and sensitive data. Personal data is data which can be used to identify you. This may include your name, date of birth, address, telephone number, etc. Sensitive data is information related to any of the following: racial or ethnic origin, political opinions, religious beliefs, trade union membership, health, sexuality or sex life, offences and/or convictions. The record of your case will be stored on a shared electronic case management system accessed by members of the CA service. To comply with the Data Protection Act 1988 we must tell you how we use this data and ask your consent to record your details in this way.