Digital Advice Survey 1. Why did you choose to use our Digital Advice services rather than our other Advice channel options?Due to my Work commitments Citizens Advice opening hours make it difficult for me to drop-in or callDue to my Childcare commitments Citizens Advice opening hours make it difficult for me to drop-in or callDue to my Carer commitments Citizens Advice opening hours make it difficult for me to drop-in or callI prefer to communicate online rather than face to face or via telephoneI suffer with a long term illness or disability that prevents me from talking to an Adviser by telephoneI suffer with a long term illness or disability that prevents me from being able to see an Adviser face to faceIt was quicker and easierOther (please specify)If Other, Please Specify*2. Did the Information and Advice received enable you to gain a better understanding of your situation and options?*Strongly AgreeAgreeDisagreeStrongly Disagree3. It is important to offer a range of Digital Advice services to the residents of South Somerset?*Strongly AgreeAgreeDisagreeStrongly Disagree4. Would you choose to use Digital Advice services in the future?*YesNo5. Would you consider using a Citizens Advice App on your mobile phone or tablet if it was available?*YesNo6. Please Provide Some Details About You* I am a parent with dependent children (under 18) I work full time I am a carer I have a disability or long term illness I am claiming benefits English is not my first language I own my home (mortgaged or otherwise) I rent my home CommentsThis field is for validation purposes and should be left unchanged.
