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Volunteer Application Form






Are you interested in any paticular type of volunteer role(s) please let us know?
AdviserAssessorReceptionMoney Advice WorkerIT SupportTrusteeFund RaiserAdmin Work

Please choose the skills you have that would be useful for the role you wish to do.

Dealing with people face to face
I am competent at thisI want to develop this

Dealing with people on the phone
I am competent at thisI want to develop this

I am competent at thisI want to develop this

I am competent at thisI want to develop this

I am competent at thisI want to develop this

Putting people at ease
I am competent at thisI want to develop this

Being calm in a busy enviroment
I am competent at thisI want to develop this

Data entry
I am competent at thisI want to develop this

I am competent at thisI want to develop this

I am competent at thisI want to develop this

Searcing websites
I am competent at thisI want to develop this

Do you have any other skills that might be useful at Citizens Advice? (e.g. langauge other than English, experience of marketing, giving presentations etc.)

Briefly list your work, volunteering and caring responsibilities over the past 2 years (e.g. employment, work experience, volunteering, community activity, caring for children, other relatives or friend, classes, training classes)

Briefly list your education and qualifications (or send a copy of your CV by email to

Why do you want to volunteer for Citizens Advice? What do you hope to get from the experience?

What do you think are some of the main problems facing our clients?

Due to the investment of time and effort in training volunteers for our roles at Citizens Advice, we ask for an on-going commitment of 1 day a week, or 2 half days a week if you live nearby. Are you able to make this commitment? (with the exception of planned holidays and such like)

Are there any times that you are unlikely to be avalible? e.g. school holidays

Is there anything else you would like to say about yourself?

Character References

Please give the names and addressess of two people, other than your family, who can tell us about you. Please give details of two people who have known you for at least 2 years e.g. a neighbour, friend, an employer, teacher or tutor

Reference 1





Reference 2





Please tell us about any specific needs you would like us to take into account, either at the interview or if we offer you a volunteer role e.g. mobility
This information will be treated as strictly confidential.

Monitoring Information

The Citizens Advice service is committed to valuing diversity and promoting equality. We encourage and welcome applications from suitably qualified candidates from all backgrounds regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

In order to achieve these aims we need to know about the diversity of people who apply to work in the service. Please help us by providing the following information.

If you prefer not to answer any of the questions please leave them blank.

<2525 - 3435 - 4445 - 5455 - 6465+

FemaleMaleTransitional or other

I prefer to use another term:


The Citizens Advice service believes that people are disabled by the barriers society places in their way and not by their own impairments. We believe everyone has a role to play in society and we want the service to benefit from the widest range of talent avalible.

Do you consider yourself to be a disabled person or do you have a long-term health condition?

How did you hear about volunteering with Citizens Advice?

Data protection Act 1998
As part of the recruitment procedure, we may collect and store sensitive personal data about you. We are required by law to obtain your consent to such data being recorded. It is our policy to store data relating to recruitment procedures for up to a year after the date on which it is submitted. Any information of this nature will be treated confidentially. Sensitive personal data is defined as information relating to any of the following: racial or ethnic origin, political options, religious beliefs, trade union membership, health, sexuality or sex life, offences and/or convictions.

For the purposes of the Act the Data Controller is Citizens Advice South Somerset.

I give my consent to sensitive personal information being recorded and stored.

Once you press submit, your application form will be sent to the Volunteer and Training Supervisor, June Carty, who will contact you in due course.