Citizens Advice Management Training Pathway
We have formed a partnership with The Institute of Leadership and Management (TILM) and other Citizens Advice across England and Wales to develop a Management Pathway.
Citizens Advice South Somerset are leading this programme on behalf of the Local Citizens Advice CEOs’ Peer network.
Thank you to National Citizens Advice who have supported the programme and awarded funding to cover the costs of setting up the Learning Centre with TILM.
The programme opened in November 2022 and we have 20 learners from 12 different local Citizens Advice offices participating in the first group.
Full details of the training course can be found here:
Learner Registration: this will re open in Spring 2023
What is involved?
10 – 12 hours of self-directed study a month for six months. Following the pathway designed for Citizens Advice staff on The Institute of Leadership and Management’s learner portal.
How is the course delivered?
You will join a group of peers from across the LCA network.
Your online study will be completed through your Institute of Leadership and Management login into the Citizens Advice Management Pathway.
You will be invited to join one Action Learning Set per month facilitated by a CEO from the LCA network. This will be an online discussion group providing enrichment around each of the modules.